Terms of Service
Last Updated: October 1, 2026
1. Acceptance of Terms
By accessing or using EstateIntel.io ("Platform", "Service", "we", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Platform.
2. Description of Service
EstateIntel.io is a global real estate portfolio management platform that enables users to:
- Manage properties across multiple countries
- Track rental income, expenses, and financial performance
- Manage tenants and lease agreements
- Monitor loans and receive AI-powered refinancing recommendations
- Generate reports and tax documentation
- Access global investment opportunities
3. User Accounts
3.1 Account Registration
- You must be at least 18 years old to create an account
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One account per user; no account sharing
3.2 Account Security
You are responsible for all activities under your account. Notify us immediately of any unauthorized access at support@estateintel.io.
4. Subscription and Payments
4.1 Subscription Plans
- Free Plan: Limited features with basic property management
- Paid Plans: Various tiers with advanced features and limits
- All plans include a 30-day free trial (no credit card required)
- Pricing displayed in multiple currencies; billed in USD
4.2 Billing
- Subscriptions billed monthly or annually in advance
- Payments processed securely through Stripe
- Automatic renewal unless cancelled before billing date
- All sales are final. Refunds are only provided in cases of verified technical issues that prevent service access
4.3 Cancellation
You may cancel your subscription at any time through Account Settings. Access continues until the end of the current billing period.
5. Acceptable Use Policy
- Violate any laws or regulations
- Upload false, misleading, or fraudulent data
- Attempt to hack, disrupt, or damage the Platform
- Use automated systems (bots, scrapers) without permission
- Resell or redistribute our services
- Upload viruses, malware, or harmful code
- Infringe on intellectual property rights
- Harass, abuse, or harm other users
6. Intellectual Property
6.1 Our Property
All Platform content, features, code, designs, logos, and trademarks are owned by EstateIntel.io and protected by copyright and intellectual property laws.
6.2 Your Data
You retain ownership of all property data, tenant information, and content you upload. By using our Platform, you grant us a limited license to process and store your data to provide services.
7. Data Privacy and Security
Our collection and use of personal data is governed by our Privacy Policy. We implement industry-standard security measures but cannot guarantee absolute security.
8. AI-Generated Content and Recommendations
Our Platform provides AI-powered insights and recommendations:
- AI suggestions are for informational purposes only
- Not professional financial, legal, or tax advice
- We are not liable for decisions based on AI recommendations
- Always consult qualified professionals for major decisions
9. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND:
- We do not guarantee uninterrupted or error-free service
- We do not warrant accuracy of data or calculations
- Currency conversion rates may have delays
- Third-party integrations (Stripe, email) may fail
- We are not responsible for data loss (backup regularly)
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are not liable for indirect, incidental, or consequential damages
- Total liability is limited to fees paid in the last 12 months
- We are not responsible for third-party services or content
- We are not liable for financial losses from using our Platform
11. Indemnification
You agree to indemnify and hold harmless EstateIntel.io from any claims, damages, or expenses arising from your use of the Platform, violation of these Terms, or infringement of third-party rights.
12. Termination
12.1 By You
You may cancel your account at any time through Account Settings or by contacting support.
12.2 By Us
We may suspend or terminate accounts for:
- Violation of these Terms
- Fraudulent activity or payment issues
- Abusive behavior towards staff or users
- Legal requirements or court orders
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notification. Continued use after changes constitutes acceptance.
14. Governing Law and Disputes
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved through binding arbitration or in courts located in [Your Jurisdiction].
15. Contact Information
For questions about these Terms of Service:
- Email: support@estateintel.io
- Legal: admin@estateintel.io
- Website: https://estateintel.io
⚖️ Important Notice
These Terms of Service are provided as a template and should be reviewed by a qualified attorney before use. Specific jurisdictional requirements may apply based on your business location and user base.