Frequently asked questions
Is EstateIntel free?
Yes, there is a Free plan with no time limit and no credit card required. It covers up to 3 properties in one country with unlimited tenants, rent and expense tracking, loans, maintenance and reports. Paid plans add more properties, more countries, tax and will management, and bulk import. Paid plans also come with a 30-day free trial.
How quickly can I get started?
Setup takes just 12 minutes! Simply sign up, add your properties (bulk import from Excel or add manually), configure tenant details and rent schedules, and you're ready to go. Our intuitive interface guides you through each step.
Can I import properties from multiple builders?
Absolutely! EstateIntel is builder-agnostic. Whether you have properties from Prestige, Sobha, Brigade, Emaar, Damac, or any custom builder - you can manage them all in one place. Our bulk import feature makes it easy to upload properties from any source.
What tenant types are supported?
We support all tenant types: individual renters, shared accommodations, co-living spaces, and Airbnb-style short stays. You can capture tenant IDs, verification documents, deposits, and customize rent schedules for each type.
How does the Investment Opportunity Finder work?
Our AI analyzes multiple factors including tax benefits, interest rates, ROI potential, foreigner-friendly policies, economic indicators, and rental demand to score and rank countries and cities. You get detailed insights about each location including top builders, average property values, and tax benefits.
Is my data secure?
We prioritize your data security with industry-standard practices including encrypted data transmission (SSL/TLS), secure password hashing, and protected database storage. Regular backups ensure your data is never lost. We're committed to data privacy and never share your information with third parties. We're working towards full GDPR compliance.
Can I use this in any country?
Yes! EstateIntel supports properties from multiple countries. You can add properties from any country, track rent and expenses in local currencies, and view everything converted to your base currency. Our platform handles multi-currency conversion automatically.
How does the Will Management feature work?
You can assign nominees for each property, designate lawyers, and upload your physical will documents. When needed, the system automatically notifies your nominees with complete property details, lease information, tenant contacts, and all relevant documents - ensuring smooth estate transition.
What reports can I generate?
You can generate Monthly Income Reports, Property Performance Analysis, Tenant Summaries, and Tax Reports. All reports can be viewed online, exported as PDF for sharing, or downloaded as Excel for custom analysis. Reports include interactive charts and real-time data.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through our secure Stripe integration. You can also pay via bank transfer for annual subscriptions. All payments are encrypted and PCI-DSS compliant.
Can I cancel my subscription anytime?
Yes, you can cancel anytime with no questions asked. Your subscription remains active until the end of your current billing period, and you retain full access to all features and your data during that time.
What happens to my data if I cancel?
Your data is yours! Before canceling, you can export all your data (properties, tenants, financials, documents) in standard formats (Excel, CSV, PDF). After cancellation, we retain your data for 90 days in case you want to reactivate. After that, it's permanently deleted per your request.
Can I change my plan later?
Absolutely! You can upgrade or downgrade your plan anytime from your account settings. When upgrading, you'll be charged a pro-rated amount for the remainder of your billing cycle. When downgrading, the change takes effect at the start of your next billing period.